May Barclay

My experience spans over 10 years in various sectors (retail, aged care) and I am also a freelance artist seeking a position in the areas of retail, video production and design, where my skills can be applied to make continuous improvements.

As a team player, I love working with others, and I am fascinated by the beauty of photography and storytelling. Aside from that, I'm a very minimalist lifestyle enthusiast who's also very organized both at home and at work.

Freelance Multimedia designer

2019 - Present

YTMay Art

YouTube, Instagram, Facebook Page, Medium blog, Redbubble, Threadless, and LBRY.

Created high-quality brand visuals from researching, concept brainstorming, sketching to logo

designing and applications.
Plan and film content projects
Preparing footage for editing (data wrangling and syncing footage)
Scriptwriting, filming, editing, publishing to all the social media account(Youtube, Facebook, Instagram, LBRY)
Multilingual communications (English and Mandarin) with overseas clients.

Deli Clerk

March 2021 - Nov 2023

• Created work routine checklists and provided training to new employees.
• Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
• Preparing special orders and party trays.
• Following all food safety and sanitation procedures established by the company and other regulatory agencies.
• Confirm that all displays, products, and services comply with company standards.

Property Management Assistant

Jun 2022 - May 2023

Place Sunnybank · Full-time

• Created an Excel key log book for the rental department. The lost keys(15+) were all traced back and prevented it from happening again.
• Maintain accurate document control, data entry, and document management according to the company's style. Assuring that critical documents are stored and archived both electronically and physically.
• Kept updated records of property vacancies and lease renewals to proactively fill open units.
• Managed 40+ properties. Communicate with tenants and landlords. Negotiated and finalised lease terms and agreements, and built good relationships with both parties.
• Verified continuous compliance with state and federal regulations and retained related documentation.
• PropertyMe - Directed collection of daily rental fees and monitored past due accounts, and helped supervisor to run through fortnightly disbursement.
• Inspected grounds, facilities and equipment routinely to determine the necessity of repairs and maintenance. Planned and scheduled general maintenance and major repair projects for properties.

Marketing and Administrative Officer

Feb 2021 - Jun 2022

Forecast Property Services Pty Ltd / DBlock Automotive

• The employer has expanded to 18 companies over 8 years of operation. I reorganised 18 companies' electronic files within a month.
• Answered phone calls and emails. Recorded all transactions and filed receipts.
• Arranged meetings and appointments, and updated company calendars.
• Design marketing campaign for start-up company “DBlock Auto” to increase brand exposure on social media.
• Official website, product image selection and schedule image planning.
• Coordinate all team member’s ideas and achieve collective consensus.
• Design company shirts and products and arrange both embroideries and printing works.
• Data entry and prepared spreadsheets, documents and data analysis reports for presentations and supervisor review.
• Tracked company inventories, inventory control and purchase management
• Weekly payroll and arranged super fund to be paid every 3 months.

Hospitality Officer

April 2020 - January 2021

BlueCare Pioneer Aged Care

Served 130+ residents, and remembered all of their diets and preferred drinks.
Responded quickly to meet customer needs and resolve problems.
Maintain high hygienic standards throughout the entire facility of the residents.
Prepare, cook and deliver food in adherence to Australian food safety standards and dietary requirements
Ensure all residents receive appropriate menu orders in line with dietary requirements.
Provide timely and safe food and beverage deliver to the elderly residents. Met deadlines while • maintaining high-quality deliverables.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Participated in ongoing training to enhance own job skills and knowledge.

Brand ambassador, Seasonal Causal

Oct 2018 – Feb 2019

Swarovski Carindale

Earned the Best Sales Consultant award twice for exceeding personal sales KPI.
Boosted the conversion rate of all sales from the entire store.
Signed the most new customers into Swarovski membership program in the first month of my employment.
Promoting products based on customer desire, maintaining and growing a strong client base.
Maintained outstanding store condition, visual, merchandising stands and stocktaking.

Head Barista

Nov 2012- Oct 2018

Gloria Jean’s Café in Carindale (Australia)

Create training recipe books for training new staff. Provided training to more than 10 staff members so they could work independently.
Building strong relationships with customers, many customers prefer me to make their drinks.
Made tea selection picture cards for customers to read easily
Day-to-day barista duties (over 5+kg per day),
Led and mentored a diverse team, supervising and training the team in stock management, and personal performance.
Supporting the Store Manager to maintain appropriate stock levels and merchandising standards.

Administrative Officer

June 2011 – July 2012

Shun Xin Engineering Company(Taiwan)

Contact customers and suppliers, track and report to the manager and customers.
Organise a filing system for important and confidential company documents.
Answering and directing phone calls, inbound and outbound calling to maintain and build customer relationships.
Data entry - Typing test results from handwritten sheets, scanning and filing electronic and hard copies of documents. Records and maintenance of the company's client database
Facilitate the recruitment process, including booking interviews and
processing paperwork.
Co-ordinate and support the business in the projects administration process maintaining close relationships with operational and accounts team members.
Manage, record and distribute incoming mail/deliveries and posts outgoing mail.
Use MS Office software suite to ensure all letters, forms and other standard documents are formatted and produced in accordance with company guidelines.

Craft Service

Jan 2011

Film Production-“Life of Pi” (Taiwan)

Craft service is the department in film production that provides cast and crew with snacks, drinks and other assistance. Part of "Life of Pi" was filmed in Taiwan.

Supply food, snacks, and drinks for 200 staff with a budget under $3000NTD ($150AUD) per day.
Stocks and budget control - Order, purchase and organised.
Create and submit event contracts with regard to meal preparation and delivery
Plan menus based on sites need to ensure all meals meet the staff's expectations
Transport meals and associated items to event venue
Serve meals and beverages to staff
Clean up venue after event to ensure no food, plates, beverages or other detritus remain behind
Consult with staff about any meal or headcount changes prior to event
Inspect final arrangements with the film producer to ensure satisfaction
Submit invoices for customers in accordance with company policies, communicate with film producer